Pladius

Run more properties.
Without more headcount.

Pladius handles the work between a tenant report and a completed job. It triages the issue, calls the contractor and keeps everyone updated. Your team steps in only for decisions.

●pladius.app/manager/maintenance
Maintenance · Tuesday, 14 May

12 tickets handled overnight, 2 waiting on you.

Pladius online
Auto-resolved today
87%
Open tickets
24
Avg. response
< 30s
Hours saved this week
20
Live queue
SORT: URGENCY
14 Acacia Road
Boiler fault · Hartwell Plumbing
On call
22 Park Lane, Flat 3
Leak under sink · Booked Wed 09:00
Booked
7 Maple Crescent
Damp report · Auto-classified, monitoring
Auto-handled
41 Elm Road
Window catch · £180 · Awaiting your approval
Needs you
3 Jubilee Gardens
Heating intermittent · Triaged 06:42
Auto-handled

Software that does the work. Not another inbox.

From tenant request to booked trade, in three moves.

01

Tenant raises an issue. Pladius reads it.

The request arrives through your existing channels. Pladius finds the property and tenancy, reads the details and creates the ticket.

02

Urgency, category, next step.

Pladius assigns the category and urgency, checks photos and chooses the next action. Emergencies go straight to your team.

03

The trade gets called. You approve.

Pladius calls an approved contractor, agrees access and updates the tenant. Work above your threshold waits for approval.

Beyond maintenance

Rent and compliance, run by the same system.

The same operating layer tracks money and deadlines across your portfolio.

Rent tracking

Every receipt, matched.

Pladius matches rent to the right tenancy, flags late or short payments and runs the reminder ladder you set.

Receipts matched against the bank feed
Late or short payments flagged immediately
Every client-money action kept in the audit trail
Compliance tracking

Every expiry, watched.

Pladius tracks each obligation, arranges the renewal and keeps the evidence your team needs.

Gas, EPC, EICR and HMO deadlines tracked
Owner and tenant access coordinated
Certificates and proof of delivery retained

Eight capabilities, wired together.

One system runs the workflow across your tenants, contractors and team.

One intake

Requests from your existing channels become structured tickets against the right property and tenancy.

Fast triage

Pladius assigns the category, urgency and next step. Emergencies are escalated immediately.

Contractor calls

The voice agent calls your approved trades, agrees a slot and records the outcome.

Your approval rules

Set thresholds by cost, category or property. Work pauses when a human decision is required.

Rent tracking

Match each receipt to its tenancy, flag late or short payments and keep a complete client-money audit trail.

Compliance tracking

Track gas, EPC, EICR and HMO expiries, arrange renewals and retain proof of delivery.

Owner updates

Owners can follow progress under your brand without chasing your team.

PMS integration

Keep your current system and run Pladius alongside it, or move onto the Pladius platform when you are ready.

The controls that matter.

Read-only access, customer-owned data and a record of every action.

01

Read-only bank access

Rent reconciliation uses an FCA-authorised connection through Yapily. Pladius never holds your banking credentials.

02

Your data stays yours

Portfolio data is stored in UK and EU regions, handled under UK GDPR and never used to train general-purpose models.

03

Every action is logged

Actions keep their source, approval and outcome, giving your team a complete audit trail.

What property managers ask
before the pilot.

How does PMS integration work?

Pladius works alongside your current system, so your team does not have to migrate. If you prefer, you can move onto the Pladius platform when you are ready.

Do tenants know they are talking to AI?

Yes. Pladius identifies itself in the first message and at the start of every voice call.

What does it cost?

A platform fee plus a per-home monthly price that falls with volume. We quote it before a pilot starts.

Can my owners see what is happening?

Yes. An optional portal shows owners live maintenance, rent and compliance status under your brand.

What if the AI gets it wrong?

You set approval and confidence thresholds. Anything below them waits for a person, and every action is logged for review.

Built by operators. Pladius comes from founders who ran a real residential portfolio, watched the coordination break job after job and built the software to run it properly.

Meet the founders

Explore your operations.

A 30-minute conversation with a founder. We'll understand how your team manages maintenance today, demonstrate how Pladius coordinates every step after a repair is reported, and see whether a pilot makes sense for your company.

Book a call

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