A small,
well-mannered set.
We use the bare minimum number of cookies to keep you signed in, secure your session and learn enough to improve the product. No advertising. No third-party tracking.
Tiny text files.
Cookies are small text files placed on your device when you visit a website. They allow the website to remember your actions and preferences, your login state, your language, whether you have dismissed a notice, over a period of time, so you do not have to re-enter them every time you come back or move between pages.
Similar technologies (local storage, session storage, pixel tags) work in much the same way and we treat them under the same rules.
As little as possible.
We use a deliberately minimal set of cookies to: keep you signed in, secure your session, remember your preferences and understand, in aggregate, how the service is used so we can improve it.
We do not use cookies for advertising. We do not place tracking pixels. We do not work with ad-tech vendors. We never sell your data.
Every one, listed.
Below is the complete list of cookies and similar storage we set on our own domains. We update it whenever a cookie is added, removed or changes purpose.
| Cookie name | Purpose | Lifetime |
|---|---|---|
| pld_session | Strictly necessary. Keeps you signed in across pages and protects against CSRF. | Session |
| pld_csrf | Strictly necessary. Token used to protect form submissions from cross-site request forgery. | Session |
| pld_consent | Strictly necessary. Stores your cookie-banner preferences so we do not ask again. | 12 months |
| pld_prefs | Preference. Remembers your settings, theme, voice playback speed, dismissed notices. | 12 months |
| pld_analytics | Analytics. Aggregate, anonymised usage data, page views, errors, performance. No personal identifiers. | 90 days |
| pld_entity | Preference. Remembers which entity you last used (personal, Ltd Co, etc.) so you do not switch every time you sign in. | 30 days |
Three categories.
Strictly necessary, required for core functionality (authentication, security, load balancing). You cannot turn these off and use the service.
Preference, remember your settings (theme, language, dismissed notices). You can turn these off; some interface elements will reset on each visit.
Analytics, aggregate, anonymised usage data to help us improve the service. Optional. You can turn these off without affecting functionality.
When others show up.
A small number of pages may include content embedded from third parties, for example, a YouTube video tutorial or a Calendly booking widget. Those providers may set their own cookies under their own policies.
We list every third-party embed below. We do not embed advertising networks, social-media trackers or any service whose primary business is profiling users.
Currently embedded: none on the marketing site. The product app uses enterprise cloud services (authentication, file storage, AI inference) which may set their own functional cookies under their respective privacy policies.
You choose.
The cookie banner. When you first visit, you can accept all cookies, accept only strictly necessary or set a custom mix. Your choice is remembered for 12 months in pld_consent.
Change your mind. Click "Cookie preferences" in the footer of any page to change your settings at any time.
Browser controls. All major browsers let you block, delete or limit cookies. Disabling strictly necessary cookies will prevent you from signing in.
Do Not Track. Our site does not currently respond to the DNT signal because the standard has been deprecated. We provide explicit cookie controls instead.
We will tell you.
We may update this Cookie Policy as our use of cookies changes. Material changes will be announced via in-app notification and a banner on the website. The "Effective" date above reflects the most recent update.